We currently only target Canada, Australia, and the United States. Our warehouse is located in the United States. Logistics in other countries may be very slow.

We offer a 30-day return policy. If you’re not satisfied with your purchase, you can return it within 30 days for a full refund, provided it’s in its original condition.

It depends on where you are.,We usually can ship the goods in 0-1 day. Currently we only ship from the US warehouse, Orders processed here will take 3-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email

Our customer service team is here to help. Contact us via email, phone, or live chat for assistance. Additionally, our website offers a detailed FAQ section and installation guides.

Misting fans combine a traditional fan's airflow with a fine spray of mist to cool down the surrounding area. The mist evaporates upon contact with the air, reducing temperatures and adding a refreshing feel without significantly increasing humidity levels.

Size compatibility is crucial for ensuring your misting fan effectively cools your desired area without overpowering it. Consider the size of your outdoor space and the fan's coverage area. Portable models are great for small patios, while larger, freestanding or wall-mounted fans can cover more extensive areas like decks or pool sides. Measure your space and compare it with the fan's specifications to find a suitable match.

Misting fans significantly reduce ambient temperatures, making outdoor spaces more comfortable during hot weather. They can create a cool and inviting atmosphere for entertaining, relaxing, or dining outdoors. By strategically placing fans around seating or dining areas, you can ensure a pleasant environment for you and your guests.

Generally, it's not recommended due to the increase in humidity and potential for water damage. They're specifically designed for outdoor use where the mist can evaporate without causing issues.

There are no subscription fees or hidden costs. The only ongoing cost is the minimal amount of water used, which is significantly less than traditional cooling methods.

If you have hard water, it can lead to mineral buildup in the nozzles. Consider using a water softener or filtering system, and clean the nozzles regularly with vinegar or a commercial cleaning solution designed for removing calcium, lime, and rust.

The cost to operate a misting fan varies based on the model and how often you use it. However, they're generally energy-efficient, especially when compared to air conditioning systems for outdoor spaces.