We currently only target Canada, Australia, and the United States. Our warehouse is located in the United States. Logistics in other countries may be very slow.

We offer a 30-day return policy. If you’re not satisfied with your purchase, you can return it within 30 days for a full refund, provided it’s in its original condition.

It depends on where you are.,We usually can ship the goods in 0-1 day. Currently we only ship from the US warehouse, Orders processed here will take 3-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email

Our customer service team is here to help. Contact us via email, phone, or live chat for assistance. Additionally, our website offers a detailed FAQ section and installation guides.

Both colors have their drawbacks; white might show dirt more visibly, while black can reveal dust and pollen. Regular cleaning is key for both

If you purchase our products and don’t know much about installation, you can follow our DIY project page or communicate with us via email

Yes, many misting systems allow adjustments to the mist intensity or positioning of misters. This flexibility helps tailor the misting experience to suit your specific patio layout and preferences.

The coverage area depends on the design and spacing of the nozzles in the misting system. Typically, misting systems can be set up along the perimeter of the patio.

If you want a denser mist, you might configure the system to cover a smaller area with more overlapping mist. Conversely, for a lighter mist, you could spread the system over a larger area.

There are no subscription fees or hidden costs. The only ongoing cost is the minimal amount of water used, which is significantly less than traditional cooling methods.